Clinical Supervisor / Team Leader - Program of Assertive Community Treatment
As a Team Leader, you will establish, administer, and direct the Program of Assertive Community Treatment (PACT), a self-contained clinical team that assumes responsibility for directly providing needed treatment, rehabilitation, and support services to identified clients with severe and persistent mental illnesses. The Team Leader supervises and evaluates the multidisciplinary team in conjunction with appropriate psychiatric support to ensure service excellence and courteous, helpful, and respectful services to program clients. Additionally, the team leader functions as a practicing clinician on the team, maintaining a minimal caseload balanced against supervisory responsibilities.
Go home every day knowing your efforts helped directly serve your community and neighbors!
WHAT YOU’LL DO
- Direct the day-to-day clinical operations of the PACT team including scheduling staff work hours to assure appropriate coverage for the day, evening, weekend, and holiday shifts, and on-call hours. Lead the daily organizational staff meetings and treatment planning meetings. Continuously evaluate the status of clients and do appropriate planning and coordination of treatment activities to ensure immediate attention to their changing needs.
- Direct and coordinate the client admission process and treatment, rehabilitation, and support services of the program in coordination with the psychiatrist. Schedule the admission interview; develop and coordinate the initial assessment and initial treatment plan; assign the most appropriate staff to the individual treatment team (ITT), and provide clinical supervision of the development of the comprehensive assessment and the treatment plan for each client.
- Direct and coordinate, for each client, the comprehensive assessment of psychiatric history (e.g. onset, course and effect of illness, past treatment and responses, and risk behaviors), mental status and diagnosis; physical health and dental health; use of drugs or alcohol; education and employment; social development and functioning; activities of daily living (e.g. self-care, living situation, nutrition, money management); and family structure and relationships.
- Provide and coordinate outreach and crisis intervention services to clients in the community, and routinely identify and evaluate physical risk factors for self and others while in potentially unsafe neighborhoods, homes, while around people with unknown potential for aggression, and while in the proximity of potentially unsafe and/or unclean structures and equipment. Consult with DCR’s and law enforcement officials when appropriate.
- Participate in staff recruitment, interviewing, hiring, work assignments, and orientation and performance supervision according to work rules, regulations, policies, and collective bargaining agreements. Develop and implement staff orientation and training.
- Set up and maintain appropriate PACT headquarters with suitable furniture, office equipment, and telephone lines, directly or by delegation and cooperation.
- Develop and monitor the PACT budget. Interface with IS and Accounting to ensure that all financial and reporting issues are effectively resolved.
- Supervise chart management for clients served by the team assuring maintenance of the medical record in compliance with agency policies, Medicaid, all applicable WACs and RCWs, and other regulatory and contractual requirements; train staff on medical record requirements; regularly review client assessments, treatment plans, and progress notes written by the staff; and supervise individual staff for medical records mastery.
- Carry out and document quality-assurance activities and reviews of the use of program services.
- Develop and maintain program policies and procedures and revise as necessary.
- Initiate and maintain relationships, in coordination with other staff, with other human services organizations, law enforcement, and other community resources (e.g. property owners, employers), and with other agency departments and programs including the Crisis Response Team, the Adult Inpatient Unit, and Residential Services. Work closely with clients’ families, advocacy groups, and ombuds services to ensure an open and receptive communication process.
- Conduct clinical assessments and provide direct clinical treatment, rehabilitation, and support services to clients.
- Perform on-call duty for crisis intervention and for staff supervision and consultation.
- Maintain a Trauma-Informed Care work environment with a focus on the utilization of Recovery Based Language in both written and verbal communications.
- Maintain a safe and secure working environment. Implement the KMHS incident reports and critical incident reporting procedure and ensure that timely debriefings are conducted with involved staff.
Position requires a master’s degree in nursing, social work, psychiatric rehabilitation, psychology, or a related field and a minimum of two years of mental health work experience.