1 jobs found in somerton

Job Summary: This position is responsible for providing quality customer service to the public while interviewing and gathering pertinent information to complete the benefit determination process through and inbound call center with no public contact. The person in this position will be trained to determine eligibility for program services for clients to receive Nutrition Assistance (NA), Medical Assistance (MA) and Temporary Assistance to Needy Families (TANF). This temporary position may lead to other opportunities. Job Duties: • Provide excellent customer service to clients through an inbound call center •Interview and gather client information to complete the application process, while typing on a computer and toggling through multiple screens •Ensure all information is correctly obtained and captured in multiple system applications to complete the benefits determination process •Conduct over the phone applications by interacting with clients, in a fast-paced...