1 jobs found in round rock

Student Outreach and Support Counselor I Who you are: You will be a part of a call center team within the Student and Institutional Success department that assists students and student borrowers with issues related to student persistence in college and student loan repayment. The team is responsible for conducting outbound and inbound communication with current and former students who have borrowed federal student loans who attend or attended schools with whom Trellis has an agreed relationship to offer student assistance. You will participate in communication campaigns to students and borrowers, primarily through phone calls. You will also assist with other communication methods such as email or text message campaigns. Who we are: Trellis Company is a nonprofit 501(c)3 corporation with the dual mission ofhelping student borrowers repay their education loans and promotingaccess in higher education. Our strong philanthropic heritage of giving through grants to colleges,universities,...