Feb 09, 2021
Blackbaud is searching for an experienced Technical Writer to join our Strategic Content Development team. Our company is the leading provider of software and services to nonprofit organizations. As a Technical Writer, you should have a passion for creating user assistance that helps our customers further their missions. Our Technical Writers develop user interface text, videos, in-product help, web sites, blog and social media posts, and other content for our products. You will be a member of a cross functional, high performing matrix team consisting of Software Engineers, User Experience Designers, and Program Managers. Additionally, Technical Writers interact with a wide variety of other stakeholders within the division and company. RESPONSIBILITIES Create customer-centered user assistance content that enhances the user experience and adds value to our software products. Evaluate and implement feedback about user assistance content as well as respond quickly and diplomatically to...
Blackbaud
Charleston, SC, USA